Yeatee Support

Help with your account, sharing, subscriptions and data.

Most account and privacy controls are available directly in Yeatee. The answers below use the labels you will see in the app.

Common questions

How do I add a friend?

Open your profile, choose Add a friend, then scan the other person's QR code while you are together. Each code expires 30 minutes after it is created. Closing and reopening the page during that period continues to show the same code. The person who displayed the code must accept the pending request before the connection becomes active. Yeatee does not add friends by search, link, email address or phone number.

What can my friends see?

A confirmed friend can see your profile name and avatar. Cooking steps and restaurant details each have a separate per-friend sharing control, and both are off by default. Shopping-list content and the price you record for a dish are not shared. Read the privacy policy for the full explanation.

How do AI recipe scans work?

When you deliberately start an AI scan, Yeatee can use a photograph of a dish or menu to prepare a recipe draft for you to review before saving and refine in your recipe book. AI scanning is included with every account: Free includes 5 scans each month, Family includes 40, and AI Boost includes 80. AI suggestions can be incomplete or inaccurate, so check the result before saving or using it.

How do I manage or cancel my subscription?

Subscriptions are billed by Apple through your Apple ID. On iPhone, open Settings → your name → Subscriptions, select Yeatee, then choose the available management or cancellation option. Deleting Yeatee or deleting your Yeatee account does not cancel an App Store subscription.

How do I control or delete Meal History?

Meal History is enabled by default and is retained for no longer than 90 days. Turning it off is a permanent deletion action, not a pause. Open your Profile, turn on Danger zone, turn off Meal History, then complete both confirmation steps. History from earlier days is permanently deleted, and new meals are not added until you turn it back on. Meals already recorded that day remain available until the next day and are then removed. Turning Meal History back on does not restore deleted history, and Yeatee support cannot recover it.

How do I delete my account?

Open your Yeatee profile, turn on Danger zone, then choose Delete account. The app shows a detailed deletion warning and then a separate final confirmation. After the final confirmation, you are signed out and the account is locked immediately. Your Yeatee account and associated content are permanently deleted within 72 hours. Limited security, payment or shared-plan records may be retained as explained in our Privacy Policy. The request cannot be cancelled, and neither Yeatee nor its support team can restore the account or deleted content.

If you cannot access the in-app control, email support@yeatee.com. We may need to verify that the account belongs to you before acting on a request.

Contact Yeatee

Support
support@yeatee.com
For account, sharing and data questions. Billing and payment, including refunds, are handled by Apple.

General enquiries
contact@yeatee.com

Complaints
complaint@yeatee.com